Privacy Notice

Personal Information

We may collect the following personal information:

• Name and contact details (email address, phone number, postal address)
• Information about your electrical service requirements
• Communications between us, including emails and phone calls
• Payment information (processed securely through third-party providers)

Technical Information

When you visit our website, we may automatically collect:

• IP address and browser type
• Pages visited and time spent on our site
• Referring website information
• Device information (mobile, tablet, desktop)

We use your personal information to:

• Provide electrical services and respond to your enquiries
• Process quotes and bookings
• Communicate with you about our services
• Improve our website and services
• Comply with legal obligations
• Send you marketing communications (with your consent)

We process your personal data based on:

• Contract: To provide electrical services you've requested
• Legitimate Interest: To improve our services and communicate about them
• Consent: For marketing communications and non-essential cookies
• Legal Obligation: To comply with tax, accounting, and safety regulations

We may share your information with:

• Third-party service providers (payment processors, email services)
• Professional advisors (accountants, lawyers, insurers)
• Regulatory bodies when required by law

We never sell your personal information to third parties.

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

We retain your personal information only as long as necessary for the purposes outlined in this notice, or as required by law. Typically, we retain customer information for 6 years after the completion of services for tax and legal compliance purposes.

Under UK data protection law, you have the right to:

• Access your personal information
• Correct inaccurate or incomplete information
• Request deletion of your information
• Object to or restrict processing
• Data portability
• Withdraw consent (where applicable)

To exercise these rights, please contact us using the details below.

Our website uses cookies to improve your experience and analyze site usage. You can control cookie settings through your browser preferences. For more information, please see our Cookie Notice.

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to read their privacy policies.

We may update this Privacy Notice from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this notice periodically.